I didn’t really expect to find bugs in google analytics. But hey, suprise, surprise! (ok, it’s a minor bug, but what about my user experience? )

a “&quot” ? ehhm.. sorry?

seems like bugs are here to stay - no matter how big you are, and how huge your quality assurance budget is… what’s the trick to learn then?

It’s easy. Make sure you have descent, formalized quality assurance process. Don’t trust “I will do it myself” and “it worked for me” people. When it comes to software testing and business-critical applications, one thing you really don’t want to happen is the “ouups”-thing, in wrong place and wrong time. Invest in your quality assurance process. Don’t be afraid to spend 20% of your software development budget on QA.

And if you do it right, I guarantee, that the only thing you will be worrying about is minor bugs like the one above.

“&quot” ? Who cares. At least it works. Let’s fix it and then back to work…